Arizona Biltmore Customer Reviews Avg Rating :
AVERAGE Hotel Service Rating : AVERAGE Hotel Condition Rating :
AVERAGE Room Comfort Rating : AVERAGE Room Cleanliness Rating :
Guest Review: 1 Posted Date: 2012-04-27
Overall Rating Hotel Service    
Hotel Condition Room Comfort    
Room Cleanliness
it was wonderful.Beautiful gardens,friendly staff.Comfortable rooms.
Guest Review: 2 Posted Date: 2012-04-06
Overall Rating Hotel Service    
Hotel Condition Room Comfort    
Room Cleanliness
Fabulous hotel and service
Guest Review: 3 by Jerry C of Coeur d Alene, ID Posted Date: 2012-04-03
Overall Rating Hotel Service    
Hotel Condition Room Comfort    
Room Cleanliness
The Arizona Biltmore Resort is a terrific place to stay. Well located for our trips in and around Scottsdale as well as the greater Phoenix area. I have read in other posts and heard from other guests while at the hotel that the room you stay in will color your perceptions to the quality of the resort. We stayed at the Saguaro Villas which I understand  to be privately owned condos (same as the Catalina Villas next door) but are used in the hotel rental pool when the owners are not using them. Our unit was dated in both paint, carpet, fixtures and especially bathroom. The biggest issue I had with the unit was the shower. It had cracked silicone sealer around the side and bottom edges which is a gross feeling when looking at it while showering. Also the towels while large were thin and shall I say 'raspy'. The units condition I understood as I talked with one of the owners is because not all of the members of the owners association updated their units which were only recently completed. She told me many of the units in the Catalina Villas were updated but only a few in the Saguaro Villas. Considering these minor issues the room was better than most -if not all- in the greater Phoenix area at the price I paid and when considering the grounds we feel it was a bargain. This is a 1200 sq ft suite after all. The living room has a fireplace and the full size kitchen is very handy for those staying longer than a few days. The expansive deck was terrific for lounging and entertaining.The bed was comfortable yet not plush but we felt the comforter was warm and cozy. The grounds as most everyone else has previously stated are very nice. The gardens are pleasant to walk though and there are several game areas located though out the grounds for the kids to use. These include lawn chess/checkers, crochet and a small putting course. The pools are nice but the restrooms are in need of some serious updating. The main pool also has a small water slide and is great for the kids as it
Guest Review: 4 Posted Date: 2012-02-26
Overall Rating Hotel Service    
Hotel Condition Room Comfort    
Room Cleanliness
The Arizona Biltmore was beautiful and we enjoyed the grounds. The room was huge and the bathroom very nice. Wright's restaurant was amazing, but we were less impressed with Fank and Alberts. Staff was mostly great, but a little prickly when I called to complain that I had been waiting 20 minutes for a bellman.
Guest Review: 5 Posted Date: 2012-01-11
Overall Rating Hotel Service    
Hotel Condition Room Comfort    
Room Cleanliness
The good news is that I ended up in a gorgeous room, with a gorgeous view, patio access and a spa tub (candles and bath salts, too!) in the Ocitilla part of the resort. But that's not where this story begins. It begins with bellhops who had to be persuaded to help me with my luggage up to a dark, scary room in the "garden" part of the resort. There  was a balcony, but I couldn't actually get to it as the door was bolted shut. I did, however, have a view of some bushes and construction tape. Thank goodness the wi-fi didn't work either, or I might never have called the front desk; they immediately moved me to Ocitilla when I mentioned the "crime scene tape." LONG STORY SHORT -- request the Ocitilla rooms, if you can, when you reserve. Beds could stand to be more comfy. Staff was either very good or very . . .untrained? I received no "let us tell you about the resort" (until, coincidentally, I met one of their very knowlegable and extremely nice concierges/historians at the airport the next day.) The grounds are too beautiful to be believed at this historic landmark and the views (aside from what I described above) are fantastic. Would I go back? Absolutely. Just know that not all rooms are created equal.
Guest Review: 6 Posted Date: 2012-01-05
Overall Rating Hotel Service    
Hotel Condition Room Comfort    
Room Cleanliness
The Arizona Biltmore was a delightful step back to the past. Beautiful grounds, well done rooms and bungalos. Service at the top. Everyone there was happy to be of help...great time, Great time! Go POKES!
Guest Review: 7 Posted Date: 2011-12-21
Overall Rating Hotel Service    
Hotel Condition Room Comfort    
Room Cleanliness
Fabulous... expect long walk to rooms in the back but beautiful on the way
Guest Review: 8 by RobertJ of Maui, Hawaii Posted Date: 2011-12-05
Overall Rating Hotel Service    
Hotel Condition Room Comfort    
Room Cleanliness
Elegant. Nothing else needs to be said.
Guest Review: 9 Posted Date: 2011-11-30
Overall Rating Hotel Service    
Hotel Condition Room Comfort    
Room Cleanliness
good things that happened we were upgraded to a shallee..we were given directions but after driving around for about an hour, I could not find it..Back to the valey and with a little offering he tood us direcdtly to it...It was beautiful and all that I could ever want in a suite..thank you hotel.com, and arizona biltmore.. fore once in my life I felt  like a King and his Queen.....
Guest Review: 10 Posted Date: 2011-11-28
Overall Rating Hotel Service    
Hotel Condition Room Comfort    
Room Cleanliness
We had a good deal but would not pay the normal rates. Nice hotel but not worth the extra buck unless you value the grandeur